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These details apply when you ask us to provide services to you, whether or not you have signed anything to accept them. Our services are only supplied on the basis that you cannot assert that there are any other terms of the contract between us, or any variation of them, unless we have set them out in writing. Nor can you rely on anything said to you verbally to contradict or modify anything in these terms.

Changes

We keep everything we do under constant review, and we are externally audited to help ensure that we do so to a high standard. This is so that we can be sure that the services we offer remain as efficient and client-friendly as humanly possible.

As part of this, we may occasionally alter the matters set out in this section of the website. If we do this, the updated version will apply right away. You can see the latest version any time you like by visiting our website.

Waiver & Delay etc

Occasionally we may delay exercising our rights, or not exercise them fully. This does not mean we cannot ever do so, either in that instance or more generally.

Termination

Once given, you are entitled to terminate our instructions to act for you at any time. We must acknowledge this in writing, and the termination does not take effect until we do. Once we have begun to provide our service with your consent termination cannot be retrospective. This is now required by the Consumer Protection (Distance Selling) Regulations 2000 although it has always been our policy anyway.

Equally we are entitled to stop acting for you, although this would be rare except in the case of an unsatisfactory account. Normally we would give you one month’s advance notice. However, where we feel that the urgency of a situation justifies it we may give you less notice. In addition, we are entitled to treat failure to make any payment that is required by you as immediate termination without any notice.

If and when we stop acting for you, for whatever reason, if court proceedings are involved we will continue to be authorised for the purpose of signing and serving on your behalf a Notice of Acting in Person. This is just a formal notice to the court that we no longer act for you, and that all further notices etc about the case should be sent direct to you. We will be authorised to sign this in your own name. We will have the same authority in relation to any other notification of any similar sort.

Moreover even after termination we will continue to be authorised to do anything which it is necessary for us to do to comply with any legal or professional or other obligation or entitlement we may have to the court or otherwise. This will be done on your behalf and charged for.