- Farsley 0113 236 2333
- Horsforth 0113 258 6888
- Whitkirk 0113 264 3444
- Wibsey 01274 693600
- Idle 01274 616400
You arrived at this page by selecting:Clients who are unhappy have the right to complain and are advised of this on the new case information sheet and in the relevant checklists. They can also find on this website their options should they be unhappy with the way we deal with their complaint.
The complaints policy is also on the website and it is self explanatory, but in brief clients are allowed to complain verbally or in writing on the telephone or on-line through an anonymous complaint submission form on the website.
All feedback, either from clients or from the internal quality control process, is recycled into learning about how the system could be improved for the future.
